From A to Z
Good to know
Our restaurant offers people with physical disabilities freedom of movement, security and independence. The entire ground floor area, including the reception desk, Restaurant Hirsch and Dorfstube, is fully accessible and can easily be accessed by individuals using wheelchairs and walking aids. The accessible toilet can easily be reached by lift.
Your room will be ready for occupancy at about 3:00 p.m. Please plan to depart by no later than 11:00 a.m.
If you arrive after 10:00 p.m., please call us at +49 7128 9291-0
Cancellations will only be accepted in writing. Your cancellation is free of charge up to 3 days before arrival.
Please understand that you will be subject to the following fees for cancellations made less than 3 days prior to arrival or in the case of premature departure or the non-utilisation of booked services:
Cancellation on the 3rd day before arrival (until 6 p.m.): 40% of the booked service
Cancellation on the 2nd day before arrival (until 6 p.m.): 60% of the booked service
Cancellation on the day before arrival (until 6 p.m.): 80% of the booked service
Children up to 6 years of age sleep in their parents’ room free of charge (in a baby cot or extra bed). For children ages 3 and older we charge €6.50 per day for breakfast.
Please make your reservation early both for the Restaurant Hirsch as well as for our Dorfstube.
Please arrive at the Restaurant Hirsch no later than 8:00 p.m.
If you book directly on our website, you will receive a discount of €8 for 3 nights or more and a discount of €10 for 7 nights or more per room per day.
You are welcome to bring your dog only after prior arrangement (dogs are not permitted in the Restaurant Hirsch and the wellness spa). When making your booking, please understand that only certain rooms are pet friendly. As the dog owner, you are liable for any damage to furniture or other objects. We charge €8.50 per day for room cleaning. Please bring a blanket, food dish and food for your beloved four-legged friend.
All of our rooms and suites are non-smoking! The entire house is non-smoking.
Free parking is available for our guests around the house.
The Romantik Hotel | Restaurant Hirsch accepts the following means of payment for settling your bill:
Advance payment by bank transfer
Maestro (EC card)
Credit card (Mastercard, VISA, AMEX)
The rates are per room for one overnight stay and include an ample breakfast buffet.
The quoted rates for adults and children are per person per day, including 7%/19% VAT. The visitor’s tax is not included in the rate and will be charged on site (visitor's tax is €0.50 per person ages 16 and up per day).
Your reservation is valid after you have sent it to us in writing via letter, fax or e-mail and after you have received our written confirmation.
The reservation of certain rooms and floors cannot be guaranteed, but we will do our best to satisfy your wishes.
Trip cancellation insurance
Even if you do not wish it, sometimes you need to cancel a booked holiday or you may need to leave early. That’s why we recommend you take out trip cancellation and trip interruption insurance. You can book a HanseMerkur cancellation insurance here.
As a Hirsch guest, you have free access to the Wi-Fi network throughout the hotel. You will receive your login password when you check in at the reception desk.
Do you need additional information or do you have a specific question about your booking? Please feel free to get in touch!